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QQI Level 5 Travel Agency Service Skills Assignment Sample Ireland

This assignment sample is all about the course “Travel Agency Service Skills” and it has a course code of 5N4970. The objective of the course is to make the learners aware of the knowledge and skills to deal with clients who are part of the travel agency service sector.

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The alignment sample in context discusses the various learning outcomes related to the course. It also discusses the assessment criteria and the techniques of assessments that are used to evaluate the students pursuing the course on Travel Agency Service Skills (5N4970).

Travel Agency Service Skills (5N4970) Level 5 Course Learning Outcomes

Learning the course on Travel Agency Service Skills (5N4970) has several learning outcomes. The assignment sample discusses the various outcomes of learning in detail.

Functioning of law in Ireland

There are laws in context with the travel agency in Ireland so that the professionals can work effectively. This course on Travel Agency Service Skills (5N4970) discusses the way by which the law in Ireland functions and it also discusses how the law is designed as per the Irish legal system.

How the travel agency law is applied?

The Irish travel agency laws clearly outline the relationships that exist between the travel agents and the tour operators. The course in context discusses the same in detail so that students pursuing the course on Travel Agency Service Skills (5N4970) can know about such laws.

Legislations that determine the trade practices within the Irish travel industry

The Irish travel industry has certain trade practices. The professionals who are part of this industry are aware of such practices. These trade practices are mostly determined by legislation. The professionals are required to know such legislations. They also require knowing the laws that offer protection to the customers.

What are the rules of offer and acceptance?

The customers and the travel agency are required to enter into a contract. The course in context describes the rules of offer and acceptance of such contracts. It also helps the students to understand the cancellation policy, the capacities (legal) of the parties entering the contract, payment rules, and the usefulness of tickets.

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How to handle disputes?

If the customer I not contented with the services offered by the trading agencies then disputes arise. The students on Travel Agency Service Skills (5N4970) are required to know how to tackle such disputes and they require knowing the various legal remedies to resolve the disputes.

Find out the various types of research that companies undertake

The course on Travel Agency Service Skills (5N4970) allows the students and the learners to know about various types of research that companies undertake. Such research incorporates research about consumer data, finding out situations where researches are useful.

Procedures for the construction of a questionnaire

There are certain procedures for the construction of the questionnaire concerning Travel Agency Service Skills. The students are required to know about them. The course in this context allows the students to understand the procedures for the construction of questionnaires.

Understanding misrepresentations and errors

While doing business there should not be any scope for misrepresentations and errors. In case of exceptions, it is important to understand the misrepresentations and errors. The course in context helps the learners to understand just that.

Practicing good interpersonal skills while dealing with customers

Travel agency professionals need to display good interpersonal skills while dealing with customers. Communication with clients is best done using the internet, and phones. The travel agency professionals are required to deal with customer complaints and inquiries. The course in context helps the students to understand just that.

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Aspects of designing brochures

Marketing is an important step for every business and in this case, the travel agencies in Ireland are no exception. The businesses are required to print and publish and distribute brochures containing information about the business, its services. The course helps the learners to understand the various aspects of designing brochures.

Confidentiality in business transactions and communications

In every business, there must be confidentiality maintained in transactions and communications. Businesses like the travel agencies in Ireland are no exceptions in this regard. The professionals associated with such businesses are to know the various rules governing confidentiality in business transactions and communications. The course in context explains that in detail.

How to conduct agency-level travel service duties?

The professionals part of a travel agency in Ireland is required to conduct agency travel service duties. The course on Travel Agency Service Skills (5N4970) explains how to conduct such duties using skills like listening, and team working.

Conducting market researches

Conducting market research is important when it comes to making good decisions concerning the travel agency business. It is important when it comes to rendering quality services to the customers. The course in context helps the students to understand the methods of carrying out market research.

Developing holiday packages

Travel agency businesses in Ireland need to develop holiday packages that suit the requirements of the clients. The course in context allows the students to understand how holiday packages are developed.

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Developing travel guides

Travel agencies are required to develop travel guides keeping into consideration the interest of the customers. The course on Travel Agency Service Skills (5N4970) helps the students to know how to develop travel guides comprehending customer needs.

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